Apply for Medicaid
Apply Online through ePASS.
You can also apply in person, or by calling or mailing a paper application to your local Department of Social Service office. Find the local office near you.
The processing time for applications can take up to 45 days. Applications submitted online may be processed faster. Learn more.
Change to NC Medicaid Tailored Plans
On July 1, 2024, NC Medicaid Direct transitioned services for mental health disorders, substance use disorders, intellectual/developmental disability (I/DD), or traumatic brain injury (TBI) to Tailored Plans.
Beneficiaries receive health care services the same way they did through NC Medicaid Direct or Standard Plans. Only the name is changing. The services are not changing. Learn about Tailored Plans.