Contact Us

Unfortunately, we can’t provide medical advice via e-mail. However, if you are a Duke Health patient, you can send messages to your doctor -- and receive replies -- through Duke MyChart, our secure online website. Learn more about Duke MyChart.

Requests for medical records must be made in writing. See our medical records page for more information.

You can request a birth or death certificate online at the North Carolina Department of Health and Human Services' Vital Records department web page. Or call NC HHS at 919-733-3000. Duke University Health System does not provide copies of birth or death certificates.

Visit DukeHealth.org’s event calendar, which includes classes, lectures, and more.

Please see the following links to our policies and practices:

• Notice of Privacy Practices
• HIPAA (Health Insurance Portability and Accountability Act)
• Patient Bill of Rights
• Website Privacy Policy

If you have a question about HIPAA or wish to report a privacy concern, please call 800-688-1867.

At Duke Health, we view health care as a partnership between you and your health care team. In that partnership, you have both rights and responsibilities that are spelled out in our Patient Bill of Rights. 

Please see our International Patient Services page for helpful information.

To ensure star ratings and comments are from actual patients, ratings and reviews data is collected through third-party surveys that are distributed after a patient visits a Duke Health doctor in an outpatient clinic office. At this time, patients cannot add ratings and reviews directly to a doctor's profile, and ratings are not included on DukeHealth.org for patients who were discharged from the hospital, have undergone a procedure, or received care at an urgent care clinic or in the emergency department. Find out more about our survey process.

You can find maps here, or by clicking on “Patients and Visitors” at the top of the DukeHealth.org screen and selecting “Maps” in the “Plan Your Visit” section.

If an emergency is life-threatening, call 911. Do not attempt to drive yourself or your loved one to the hospital.

For non-life-threatening emergencies, Duke Health operates emergency rooms at each of our three hospitals. For more information, see:

• Emergency Room at Duke University Hospital
• Emergency Room at Duke Regional Hospital
• Emergency Room at Duke Raleigh Hospital, a campus of Duke University Hospital

Visit our clinical trials directory to find current trials.

To reach a doctor by phone, call his or her office number. You can look it up using our Find A Doctor tool. You can also send a secure online message to a Duke Health doctor you’ve already seen by logging into DukeMyChart.org.

Please see the visitor information page for the hospital where the patient has been admitted. It provides information on visiting or contacting patients, including how to reach patients by phone or send messages.

• Duke Raleigh Hospital, a campus of Duke University Hospital Visitor Information
• Duke Regional Hospital Visitor Information
• Duke University Hospital Visitor Information

To view and apply for job openings at Duke Health, visit the Careers section of the Duke University Office of Human Resources website at careers.duke.edu. You can also reach this site by scrolling to the bottom of the DukeHealth.org website and clicking on “Careers.”

Duke Health Anywhere is an online-only way to virtually connect with an on-call doctor for urgent care needs. It is available 24/7 using any mobile device or computer with a webcam. Learn more.