Contact Us

We strive to provide high quality and safe patient care. If you have comments, suggestions or concerns about care provided at Duke Children’s Hospital & Health Center, we encourage you to discuss this with your provider, or with clinic, hospital, or health system management. You may also call our patient relations department at 919-681-2020 or send an email. Our representatives are here to:

• Listen to and follow up on your concerns or complaints
• Answer questions or direct your request to the right hospital departments
• Orient your visitors to the hospital
• Arrange for special services or direct you to resources in the community

Media requesting patient information must provide the patient’s full name before a condition report can be released.  All media requests are handled by the Duke Health News Office.