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Duke Regional Hospital Wound Management

Open
Type:Duke Regional Hospital Outpatient Department
Hospital-based clinics are outpatient departments of an individual Duke hospital and have additional facility charges. Some insurance companies process bills with a deductible and coinsurance rather than as a co-pay as for an office visit. This may impact the amount of the bill you are responsible for after payment from your insurance plan. Check with your insurance company before your visit to determine what your responsibility will be.

Wound specialists at Duke Regional Hospital Wound Management provide comprehensive wound care to people with chronic and hard-to-heal wounds that last longer than three weeks. We help you understand the cause of your wound, provide advanced therapies to promote healing, teach you to care for the wound at home, and recommend strategies for wound prevention.

Clinic Hours

Mon Tues Wed Thur Fri Sat Sun
8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Tuesday, Wednesday - Thursday - Friday 8:00 am - 5:00 pm
407 Crutchfield St
Durham, NC 27704-2726
Appointments 919-470-7400    919-470-7400
Fax 919-385-7573

Clinic Hours

Mon Tues Wed Thur Fri Sat Sun
8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm 8:00 am - 5:00 pm Closed Closed
Monday - Tuesday, Wednesday - Thursday - Friday 8:00 am - 5:00 pm

Our Providers

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Comprehensive Wound Management

Our specialists provide comprehensive wound management for pressure injuries, open skin wounds caused by injury or surgery, venous ulcers (caused by poor blood circulation in the leg veins), non-healing surgical wounds, neuropathic foot wounds, and concerns related to broken or weeping skin.


Initial Consultation

During your initial consultation, you may see one or more specialists on our wound clinic team. They work to determine the cause of your wound and may perform testing or a biopsy to confirm a diagnosis.

If the cause is an underlying condition, such as poor circulation, diabetes, neuropathy, cancer, or a weakened immune system, they may gather information from other specialists at Duke to determine the best approach to treatment. Once they have a thorough understanding of your condition, they recommend a treatment plan with the goal of healing your chronic wound.

Your treatment plan may include:

  • Wound cleaning
  • Dead or inflamed tissue removal
  • Wound dressings
  • Negative pressure wound therapy
  • Compression stockings and bandages
  • Skin grafts
  • Medications
  • Nail trimming
  • Callus paring

In specific cases, hyperbaric oxygen therapy may be recommended to people with chronic wounds. This increases the oxygen concentration in the blood which promotes wound healing.


Wound Care Education

Your provider will also educate you about the cause of your wound, how to care for the wound at home, and how to prevent it from recurring. Normal wound healing takes about three weeks. However, healing may take longer if there is an underlying cause. When that is the case, your care may also require the services of specialists throughout Duke.

Accepted Insurance

Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Aetna/CVS Health
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
Gateway Health Alliance
Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • WellCare of North Carolina
  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Advantage Plan 2 (HMO-POS)
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare Option PPO
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Regional Hospital Wound Management is located inside of Duke Regional Hospital Health Services Center.

Preparing For Your Visit

Please plan to attend your appointment on time. If you are not able to make that appointment, please notify us as soon as possible so that we may make room for another patient in need.

Please allow time to park and make your way to the clinic. We allow 20 minutes of tardiness before we must reschedule your appointment. If you know you are not going to make it within that window, please call us.

We will work to accommodate your situation. We give you our expertise and experience when planning personalized treatment of your chronic wound.

Accessibility Services

We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Free Wi-Fi Available

Address

407 Crutchfield St
Durham, NC 27704-2726

Parking

Free, convenient parking available.

Public Transportation

Plan your trip to Duke Regional Hospital Wound Management through GoDurham bus routes 4 and 9A/9B. The closest bus stop is Crutchfield St at Pendergrass St. If you have trouble accessing these routes, visit GoDurham Access to check if you meet the ADA eligibility for Durham County’s accessible transit program.