Please review our visitor guidelines before visiting this location. Keeping everyone safe is our top priority. We appreciate your support of our efforts.
Duke Raleigh Plaza Pharmacy
Duke Raleigh Plaza Pharmacy is a full-service outpatient pharmacy located in the Duke Raleigh North Pavilion. Our services are available to patients who would like to fill prescriptions before leaving the hospital campus.
Clinic Hours
| Mon | Tues | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | Closed | Closed |
Raleigh, NC 27609-7317
Clinic Hours
| Mon | Tues | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | 9:00 am - 4:30 pm | Closed | Closed |
Services
The Duke Raleigh Plaza Pharmacy is available to patients so prescriptions can be filled prior to leaving the hospital campus. We accept most major insurance plans and can accept electronically prescribed medications.
We also offer:
- Medication education to ensure patients understand what the medicine is used for, dosing instructions, side effects, storage and disposal
- Checks to avoid drug interactions between current medications and new medications
- Special order medications, both prescription and over-the-counter, often for next day pick-up
- Assistance for patients who need to obtain manufacturer coupons to reduce or eliminate co-pay
- Assistance for patients with locating medications at local pharmacies when not in stock, but needed immediately
- For Duke insured employees, we provide 90-day supply of maintenance medications at mail order prices
- For all Duke employees, we offer discounts on over-the-counter medications
Accepted Insurance
Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.
- Aetna Choice POS, Aetna Choice POS II
- Aetna Elect Choice HMO, Aetna Open Access Elect Choice
- Aetna Health Network Only, Aetna Health Network Option
- Aetna HMO
- Aetna Limited Benefit Insurance PPO
- Aetna Managed Choice POS
- Aetna Medicare Assure Plan (HMO D-SNP)
- Aetna Medicare Eagle Plan (PPO)
- Aetna Medicare Essential Plan (PPO)
- Aetna Medicare Value Plan (HMO)
- Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
- Aetna Open Choice PPO
- Aetna PCP Coordinated POS Plan
- Aetna Quality Point of Service (QPOS)
- Aetna Select HMO
- Aetna Traditional Choice
- Aetna Voluntary Indemnity Group Plan
- Aetna Whole Health – Duke WakeMed WKCC
- Aetna/CVS Health
- Ambetter of North Carolina
- Blue Advantage
- Blue Medicare (HMO, PPO)*
- Blue Options (123, PPO, HSA)
- Blue Select
- NC State Employees Health Plan
-
*Duke HomeCare and Hospice does not participate in the plan.
- Cigna Behavioral Health (*Limited eligibility)
- Cigna Choice Plus
- Cigna Connect Individual Family Plan
- Cigna Open Access
- Cigna Open Access Plus
-
*Please call Cigna Behavioral Heath to see if the provider is participating in your plan.
- Duke Basic
- Duke Select
- Experience Health Medicare Advantage (HMO) Plan
- First Medicare Direct
- Medicare Part A
- Medicare Part B
- AmeriHealth Caritas North Carolina
- Carolina Complete Health
- Healthy Blue
- NC Medicaid Direct
- WellCare of North Carolina
- TRICARE Prime
- TRICARE Prime Remote
- TRICARE Select
- AARP Medicare Advantage Plan 2 (HMO-POS)
- AARP Medicare Complete (HMO, PPO)*
- AARP Medicare Complete Essential (HMO)*
- All Savers Alternate Funding
- All Savers Fully Insured
- United Healthcare (HMO, PPO, POS)
- United Healthcare Charter/Charter Balance/Charter Plus
- United Healthcare Choice/Choice Plus
- United Healthcare Core/Core Essential
- United Healthcare Navigate/Navigate Plus/Navigate Balanced
- United Healthcare Option PPO
- United Healthcare Passport Connect Choice/Choice Plus
- United Healthcare Passport Connect Options PPO
- United Healthcare Select/Select Plus
- United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
- United Medical Resources (UMR)
-
*Duke HomeCare and Hospice and mental health providers do not participate with the plan.
Preparing For Your Visit
Accessibility Services
We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.
Interpreter Services
Free interpreter services can be provided for patients who prefer to communicate in a language other than English.
Free Wi-Fi Available
Address
Parking
The Duke Raleigh Campus has two free parking decks. The most convenient to the Plaza Pharmacy is parking deck two (P2), just to the left of the main hospital entrance.
Public Transportation
Plan your trip to Duke Raleigh Plaza Pharmacy through GoRaleigh bus routes 2 and 24L. The closest bus stops are Wake Forest Rd at Navaho Dr and Wake Forest Rd at St Albans Dr. If you have trouble accessing these routes, visit GoWake Access to check if you are eligible for Wake County's accessible transit program.
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