Duke Children's Health Center Voice Care Clinic is closed on Thursday, November 28. This is due to Thanksgiving.
Attention: The Duke Voice Care Center has locations in Durham, South Durham, and Raleigh. Please check your My Duke Health (previously Duke MyChart) or other appointment reminder to confirm the location of your appointment.
Please review our visitor guidelines before visiting this location. Keeping everyone safe is our top priority. We appreciate your support of our efforts.
Duke Children's Health Center Voice Care Clinic
If your child has frequent laryngitis, seems to strain when talking, or complains often of a scratchy throat, the voice experts at Duke Children’s Hospital can help. Because these problems can get worse and can affect breathing and swallowing, it’s important for your child to be evaluated by professionals who know what techniques to use, what signs and symptoms to look for, and what next steps are best for your child and family.
Clinic Hours
| Mon | Tues | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | Closed | Closed |
2301 Erwin Rd
Second floor
Durham, NC 27710-4699
Clinic Hours
| Mon | Tues | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | 8:00 am - 5:00 pm | Closed | Closed |
Our Providers
Services
A pediatric ear, nose, and throat specialist (also called an ENT or otolaryngologist) and a speech pathologist will conduct a thorough voice evaluation that includes:
- Assessing your child's voice use patterns -- how much they speak, sing, or use a loud voice -- as well as what their voice sounds like
- Determining whether your child's voice changes could have a medical cause such as illness, allergies, acid reflux, or recent surgery
- A head-and-neck examination
- Additional tests, as necessary
Videolaryngostroboscopy
Your child’s voice evaluation will also include videolaryngostroboscopy. During this exam, a tiny camera attached to a small tube called an endoscope is inserted through the nose and allows us to see your child's vocal cords and larynx (voice box). A flashing strobe light simulates slow motion video images of your child's vocal cords.
This test allows your child's team to look for any growths, paralysis, irregular movements, or throat strain involving the vocal cords. Videolaryngostroboscopy is essential to reach an accurate diagnosis and determine the best treatment for your child.
The exam takes just a few minutes, and every effort is made to provide a positive experience for your child and family. Your child's nose will be sprayed with a numbing medicine to minimize discomfort. A Child Life Specialist will be available to help explain what will happen during the exam and provide additional comfort.
Other Voice Services
Additional pediatric voice services, including voice evaluations, are also available at other Duke Health locations.
Accepted Insurance
Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.
- Aetna Choice POS, Aetna Choice POS II
- Aetna Elect Choice HMO, Aetna Open Access Elect Choice
- Aetna Health Network Only, Aetna Health Network Option
- Aetna HMO
- Aetna Limited Benefit Insurance PPO
- Aetna Managed Choice POS
- Aetna Medicare Assure Plan (HMO D-SNP)
- Aetna Medicare Eagle Plan (PPO)
- Aetna Medicare Essential Plan (PPO)
- Aetna Medicare Value Plan (HMO)
- Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
- Aetna Open Choice PPO
- Aetna PCP Coordinated POS Plan
- Aetna Quality Point of Service (QPOS)
- Aetna Select HMO
- Aetna Traditional Choice
- Aetna Voluntary Indemnity Group Plan
- Aetna Whole Health – Duke WakeMed WKCC
- Aetna/CVS Health
- Ambetter of North Carolina
- Blue Advantage
- Blue Medicare (HMO, PPO)*
- Blue Options (123, PPO, HSA)
- Blue Select
- NC State Employees Health Plan
-
*Duke HomeCare and Hospice does not participate in the plan.
- Cigna Behavioral Health (*Limited eligibility)
- Cigna Choice Plus
- Cigna Connect Individual Family Plan
- Cigna Open Access
- Cigna Open Access Plus
-
*Please call Cigna Behavioral Heath to see if the provider is participating in your plan.
- Duke Basic
- Duke Select
- Experience Health Medicare Advantage (HMO) Plan
- Humana Choice (PPO)
- Humana Choice - Medicare Advantage (PPO)
- Humana ChoiceCare - Medicare Advantage (PPO)
- Humana Gold Choice - Medicare Advantage (PFFS)
- Humana Gold Plus - Medicare Advantage (HMO)
- Humana Medicare Advantage Group Plan - NC State Retirees
- First Medicare Direct
- Medicare Part A
- Medicare Part B
- AmeriHealth Caritas North Carolina
- Carolina Complete Health
- Healthy Blue
- NC Medicaid Direct
- WellCare of North Carolina
- TRICARE Prime
- TRICARE Prime Remote
- TRICARE Select
- AARP Medicare Advantage Plan 2 (HMO-POS)
- AARP Medicare Complete (HMO, PPO)*
- AARP Medicare Complete Essential (HMO)*
- All Savers Alternate Funding
- All Savers Fully Insured
- United Healthcare (HMO, PPO, POS)
- United Healthcare Charter/Charter Balance/Charter Plus
- United Healthcare Choice/Choice Plus
- United Healthcare Core/Core Essential
- United Healthcare Navigate/Navigate Plus/Navigate Balanced
- United Healthcare Option PPO
- United Healthcare Passport Connect Choice/Choice Plus
- United Healthcare Passport Connect Options PPO
- United Healthcare Select/Select Plus
- United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
- United Medical Resources (UMR)
-
*Duke HomeCare and Hospice and mental health providers do not participate with the plan.
Preparing For Your Visit
Accessibility Services
We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.
Interpreter Services
Free interpreter services can be provided for patients who prefer to communicate in a language other than English.
Free Wi-Fi Available
Address
Parking
Duke Hospital Garage:
- Duke Hospital parking garage is located across Erwin Road from Duke University Hospital. Vehicles enter one block north, at 2223 Elba Street. The garage is within walking distance from the hospital entrance.
- Visitors may take a secure, well-lighted, and climate-controlled walkway under Erwin Road. To reach the walkway, take a parking garage elevator down to Level RT (for "tunnel") and follow the signs to Duke University Hospital or Duke Children’s Hospital & Health Center. This parking garage is most convenient for patients and visitors who intend to use the Erwin Road hospital entrance, or visit Duke University Hospital or Duke Children's Hospital & Health Center.
- Cost: $2 per hour or a maximum of $12 per day.
Duke Medicine Circle Parking Garage:
- Located at 302 Trent Drive and features a climate-controlled, enclosed walkway to Duke Clinic. A free shuttle is just outside the garage to escort you to the Duke Medicine Pavilion entrance. This parking garage is most convenient for patients and visitors going to the Duke Medicine Pavilion, Duke Cancer Center, and Duke Clinic.
- Cost: $2 per hour or a maximum of $12 per day.
Additional Parking Information:
- Parking for oversized vehicles is adjacent to the Duke University Hospital parking deck. To obtain a pass for an oversized vehicle, call 919-684-7275.
- Valet parking is also available at the entrance to Duke Clinic, Monday - Friday from 7:00 am - 6:00 pm for $14 per visit.
- One-use parking passes ($7 each) and five-use parking passes ($35 each) are available for patients visiting Duke for an appointment, patients in the hospital, and visitors of patients admitted to Duke University Hospital.
- To purchase discounted parking passes, visit an information desk at Duke Central Tower, Duke Medicine Pavilion, the Duke University Hospital entrance, Duke Cancer Center, or Duke Clinic (1st floor main lobby) to obtain a Discounted Parking Authorization Form. You can purchase passes in the parking garage or parking office. Parking passes expire after one year.
- Please visit one of these information desks if you have questions.
- Contact Duke Parking Services at 919-684-7275.
Duke faculty, staff, students, affiliates, and contractors cannot purchase or use discounted validations.
Public Transportation
Plan your trip to Duke Children's Health Center Voice Care Clinic through GoDurham bus routes 6 and 11A/11B or GoTriangle bus routes 400, 405, DRX, and ODX. The closest bus stops are Duke Hospital and Fulton St at VA Hospital. If you have trouble accessing these bus routes, visit GoDurham Access and GoTriangle Access to check if you meet the ADA eligibility for accessible transit programs.
Duke Transit provides free bus service to the Duke University Medical Center campus for students, employees, patients, and visitors. See maps of bus routes.
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