Open Weekdays
Location Hours Vary
What's the Right Medical Care For Me?
If you're unsure how serious your condition is, call your doctor's office or your health insurance company's nurse line for advice if your doctor isn't available. Or, use this guide to help you decide where to go for timely and cost-effective medical care.
If your condition is life-threatening, call 911 or head to the nearest emergency room.
Primary Care | Urgent Care | Virtual Urgent Care | Emergency Room |
Schedule a doctor's visit for non-emergencies, routine care, and when you are feeling unwell. |
If you don't have a primary care provider or can't see your provider, an urgent care clinic treats minor injuries and common illnesses. |
Use our secure platform to connect with a Duke doctor to receive online care for common medical conditions. A My Duke Health account is required. |
Call 911 or go to the ER if you are experiencing a medical emergency that is life-threatening or a severe condition. |
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| View Primary Care Clinics | View Urgent Care Clinics | Schedule Appointment | View Emergency Rooms |
Open Every Day 8am - 8pm | Open Every Day 8am - 8pm | Open 24/7 | |
$
Lowest Co-Pay | $$
Moderate Co-Pay | $$
Moderate Co-Pay | $$$$
Highest Co-Pay |
By appointment only. | Walk-in, view wait times, or let us know you're on your way. | Visits are scheduled at least one hour in advance. | Long wait times are common. |
Primary Care
Schedule a doctor's visit for non-emergencies, routine care, and when you are feeling unwell.
- Annual physicals, well check-ups, health screenings
- Gynecological exams
- Care for chronic medical conditions such as diabetes, high blood pressure
- Minor injuries
- Sick visits for fever, cough, congestion, sore throat
- Urinary symptoms
- Vaccinations
Open Weekdays
Location Hours Vary
$
Lowest Co-Pay
By appointment only.
Urgent Care
If you don't have a primary care provider or can't see your provider, an urgent care clinic treats minor injuries and common illnesses.
- Ear or eye infections
- Mild allergic reactions
- Rashes, insect or animal bites, sunburns, or minor burn injuries
- Sick visits for fever, cough, congestion, sore throat
- Sinus infection
- Sprains, strains, bruises, broken bones
- Stomach pain, vomiting, diarrhea
- Superficial wounds
- Urinary symptoms
Open Every Day
8am - 8pm
$$
Moderate Co-Pay
Walk-in, view wait times, or let us know you're on your way.
Virtual Urgent Care
Use our secure platform to connect with a Duke doctor to receive online care for common medical conditions. A My Duke Health account is required.
- Cough
- COVID/cold/flu symptoms
- COVID-19 screenings
- Nausea, vomiting, and diarrhea
- Pink eye
- Seasonal allergies
- Sinus pain and congestion
- Skin rashes and infections
- Sore throat
- Urinary tract infections (adult female only)
Open Every Day
8am - 8pm
$$
Moderate Co-Pay
Visits are scheduled at least one hour in advance.
Emergency Room
Call 911 or go to the ER if you are experiencing a medical emergency that is life-threatening or a severe condition.
- Chest pain
- Deep wounds
- Seizure
- Severe allergic reactions
- Severe bleeding
- Signs of stroke such as weakness or numbness or the face, arms, legs, sudden loss of speech or vision
- Sudden onset of severe pain
- Trauma or serious head injury
- Trouble breathing or choking
Open 24/7
$$$$
Highest Co-Pay
Long wait times are common.
Service is triaged by need.