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Duke Eye Center of Winston-Salem
Our eye doctors perform consultations, evaluations, and exams for eye conditions such as dry eyes, cataracts, corneal disease, and glaucoma. Vision correction procedures such as LASIK, and some cosmetic eye and facial procedures are performed in our office. Eye surgeries are performed at Novant Forsyth Medical Center.
Clinic Hours
| Mon | Tues | Wed | Thur | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Open - Close | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | Closed | Closed |
Suite 100
Winston-Salem, NC 27103-3063
Clinic Hours
| Mon | Tues | Wed | Thur | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Open - Close | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | 7:45 am - 5:00 pm | Closed | Closed |
Our Providers
Winston-Salem Eye Center Services
Eye doctors at this clinic treat adults with eye conditions including:
In our clinic, ophthalmologists conduct evaluations and consultations, and perform some outpatient procedures including:
Accepted Insurance
Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.
- Aetna Choice POS, Aetna Choice POS II
- Aetna Elect Choice HMO, Aetna Open Access Elect Choice
- Aetna Health Network Only, Aetna Health Network Option
- Aetna HMO
- Aetna Limited Benefit Insurance PPO
- Aetna Managed Choice POS
- Aetna Medicare Assure Plan (HMO D-SNP)
- Aetna Medicare Eagle Plan (PPO)
- Aetna Medicare Essential Plan (PPO)
- Aetna Medicare Value Plan (HMO)
- Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
- Aetna Open Choice PPO
- Aetna PCP Coordinated POS Plan
- Aetna Quality Point of Service (QPOS)
- Aetna Select HMO
- Aetna Traditional Choice
- Aetna Voluntary Indemnity Group Plan
- Aetna Whole Health – Duke WakeMed WKCC
- Aetna/CVS Health
- Ambetter of North Carolina
- Blue Advantage
- Blue Medicare (HMO, PPO)*
- Blue Options (123, PPO, HSA)
- Blue Select
- NC State Employees Health Plan
-
*Duke HomeCare and Hospice does not participate in the plan.
- Cigna Behavioral Health (*Limited eligibility)
- Cigna Choice Plus
- Cigna Connect Individual Family Plan
- Cigna Open Access
- Cigna Open Access Plus
-
*Please call Cigna Behavioral Heath to see if the provider is participating in your plan.
- Duke Basic
- Duke Select
- Experience Health Medicare Advantage (HMO) Plan
- Humana Choice (PPO)
- Humana Choice - Medicare Advantage (PPO)
- Humana ChoiceCare - Medicare Advantage (PPO)
- Humana Gold Choice - Medicare Advantage (PFFS)
- Humana Gold Plus - Medicare Advantage (HMO)
- Humana Medicare Advantage Group Plan - NC State Retirees
- First Medicare Direct
- Medicare Part A
- Medicare Part B
- AmeriHealth Caritas North Carolina
- Carolina Complete Health
- NC Medicaid Direct
- WellCare of North Carolina
- TRICARE Prime
- TRICARE Prime Remote
- TRICARE Select
- AARP Medicare Advantage Plan 2 (HMO-POS)
- AARP Medicare Complete (HMO, PPO)*
- AARP Medicare Complete Essential (HMO)*
- All Savers Alternate Funding
- All Savers Fully Insured
- United Healthcare (HMO, PPO, POS)
- United Healthcare Charter/Charter Balance/Charter Plus
- United Healthcare Choice/Choice Plus
- United Healthcare Core/Core Essential
- United Healthcare Navigate/Navigate Plus/Navigate Balanced
- United Healthcare Option PPO
- United Healthcare Passport Connect Choice/Choice Plus
- United Healthcare Passport Connect Options PPO
- United Healthcare Select/Select Plus
- United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
- United Medical Resources (UMR)
-
*Duke HomeCare and Hospice and mental health providers do not participate with the plan.
Preparing For Your Visit
Appointment Length
Most appointments take one to three hours, but this can vary based on your specific eye care needs. We try to schedule all required tests during one visit to avoid multiple trips, so some visits may take longer than three hours.
What to Bring
If you are a new patient, please have your medical records sent to our office before your appointment, if possible. Your current provider can fax your medical records to us at 919-681-1013.
You should also bring a list of medicines you are currently taking, insurance information, and payment for co-pays and other out-of-pocket fees your insurance may not cover.
What to Expect
You will meet with an ophthalmic (eye) technician -- a certified eye care professional who will help your eye doctor with your exam. They will talk to you about the reason for your visit and your health history. Most appointments include a comprehensive eye exam and possibly special eye testing and imaging. Your eyes may need to be dilated, which can take up to 45 minutes.
After your exam, your eye doctor will talk to you about your test results. They will work with you to develop a treatment plan based on your specific eye care needs.
If you have questions about your visit, please call the clinic. If you need to cancel your appointment, please call 919-681-3937.
Accessibility Services
We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.
Interpreter Services
Free interpreter services can be provided for patients who prefer to communicate in a language other than English.
Free Wi-Fi Available
Address
Parking
Free parking is available adjacent to our clinic.
Public Transportation
Plan your trip to Duke Eye Center of Winston-Salem through the Winston-Salem Transit Authority's (WSTA) bus route 81. The closest bus stop is Hanes Mall Boulevard & Oxford Station. If you have trouble accessing this route, visit WSTA to learn more about this transportation service.
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