Submit a request through My Duke Health (previously Duke MyChart) OR
Download the Duke Health Enterprise Authorization for Release of Protected Health Information Form in English (PDF, 547 KB) and Spanish (PDF, 318 KB)
Use one of the following options to send us the completed form:
Email: ROI-Requestor3@dm.duke.edu
Fax: 919-620-5165
Mail:
Release of Information
Duke University Health System
P.O. Box 3016
Durham, NC 27710
Customer Service: 919-684-1700. We are open Monday – Friday 8:00 am to 4:30 pm.
If you have questions, please email ROI-Requestor3@dm.duke.edu or call 919-684-1700 between 8:00 am and 4:30 pm, Monday – Friday.
Third Party Requests, e.g., Attorneys, Warrants, Subpoenas, etc.:
Use one of the following methods to submit the request for medical records.
Email: ROI-Requestor3@dm.duke.edu
Fax: 919-620-5165
Mail:
Release of Information
Duke University Health System
P.O. Box 3016
Durham, NC 27710
Customer Service: 919-684-1700. We are open Monday – Friday 8:00 am to 4:30 pm.
For specific questions or unique circumstances regarding warrants or subpoenas please email ROI-Requestor3@dm.duke.edu or call 919-684-1700.
Electronic Health Information Exchange (HIE)
We may participate in certain HIEs that permit healthcare providers or other healthcare entities, such as your health plan or health insurer, to share your health information for treatment, payment, and other purposes permitted by law, including those described in this Notice. We currently participate in these HIEs.
Interpreter Services
Duke Health offers a range of free language assistance services for all patients who prefer to communicate in a language other than English. Learn more about the interpreter services available at Duke Health.