Duke Urgent Care Croasdaile's hours will vary on Wednesday, December 25. Hours of operation: 8:00 am to 4:00 pm. This is due to Christmas Day.
Please review our visitor guidelines before visiting this location. Keeping everyone safe is our top priority. We appreciate your support of our efforts.
Duke Urgent Care Croasdaile
Duke urgent care doctors treat infants, children, and adults with minor injuries and illnesses. Visit this urgent care clinic in Durham when your primary care provider is unavailable, after hours, or when your condition is not serious and does not require emergency services.
Please check wait times and reserve your spot to minimize your wait time. Walk-ins are welcome, however, there will be limited walk-in availability after 7:00 pm starting December 16. Reservations may be required after 7:00 pm or you can check availability at our other urgent care locations.
Lab work and X-rays can be done on-site.
Clinic Hours (Walk-ins Welcome)
| Mon | Tues | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm |
Duke Virtual Primary and Urgent Care Visits Available
Virtual visits are available to people ages 6 months and older. (In-person visits are available for all ages.) Use My Duke Health (previously Duke MyChart) to schedule your virtual appointment. Sign up for My Duke Health if you don't have an account.
Virtual Visit Hours
- 7 days a week, 8:00 am to 8:00 pm for 6 years of age and older.
- Monday through Friday, 8:00 am to 5:00 pm for ages 6 months and older.
- A virtual visit is covered by insurance as a primary care visit. Co-payments, co-insurance, and deductibles apply.
After hours, use the Duke Health Anywhere app for your urgent care video visit.
- Available 24/7, no appointment needed
- Duke and non-Duke patients, ages two and older
- $59 per visit. Insurance not accepted
Suite 24A
Durham, NC 27705-2671
Clinic Hours (Walk-ins Welcome)
| Mon | Tues | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm | 8:00 am - 8:00 pm |
Duke Virtual Primary and Urgent Care Visits Available
Virtual visits are available to people ages 6 months and older. (In-person visits are available for all ages.) Use My Duke Health (previously Duke MyChart) to schedule your virtual appointment. Sign up for My Duke Health if you don't have an account.
Virtual Visit Hours
- 7 days a week, 8:00 am to 8:00 pm for 6 years of age and older.
- Monday through Friday, 8:00 am to 5:00 pm for ages 6 months and older.
- A virtual visit is covered by insurance as a primary care visit. Co-payments, co-insurance, and deductibles apply.
After hours, use the Duke Health Anywhere app for your urgent care video visit.
- Available 24/7, no appointment needed
- Duke and non-Duke patients, ages two and older
- $59 per visit. Insurance not accepted
Our board-certified pediatrician and pediatric nurse practitioners are available seven days a week.
Our Providers
Urgent Care Treatment for Illness and Injuries
- Sprains, strains, dislocations and broken bones
- Minor trauma
- Cuts, scrapes and wounds that require stitches
- Flu and flu symptoms, including fever and vomiting
- Burn and wound care
- Urinary tract infections
- Allergic reactions
- Sore throat and strep throat
- Sinus infections and respiratory infections
Physical Exams and Vaccinations
- Sports physicals
- Limited employment physicals
- Duke Urgent Care Croasdaile no longer offers DOT physicals or drug screens.
- Vaccines and immunizations, including annual flu shots and tetanus shots
Pediatric Urgent Care Specialist On-site
A licensed, trained pediatric provider is available to provide urgent care for children, from newborns to age 25. They treat common pediatric conditions such as strep throat, cuts, and allergies, and some vaccines (including boosters). Additional pediatric services include:
- Blood and urine tests
- Prescriptions and refills
- Medical equipment for injuries
- Orthopaedic care
Manage Your Health Online
My Duke Health is our easy-to-use online patient portal that helps you manage your health care online. My Duke Health gives you secure access to view your test results, schedule appointments, request prescription refills, and communicate with your care team.
Accepted Insurance
Duke Health contracts with most major health insurance carriers and transplant networks, including the ones listed below. Before scheduling your appointment, we strongly recommend you contact your insurance company to verify that the Duke Health location or provider you plan to visit is included in your network. Your insurance company will also be able to inform you of any co-payments, co–insurances, or deductibles that will be your responsibility. If you proceed in scheduling an appointment and your health insurance benefits do not participate with Duke, your out of pocket liability may be higher. We will contact you regarding your coverage and patient liability. If you are uninsured, learn more about our financial assistance policy.
- Aetna Choice POS, Aetna Choice POS II
- Aetna Elect Choice HMO, Aetna Open Access Elect Choice
- Aetna Health Network Only, Aetna Health Network Option
- Aetna HMO
- Aetna Limited Benefit Insurance PPO
- Aetna Managed Choice POS
- Aetna Medicare Assure Plan (HMO D-SNP)
- Aetna Medicare Eagle Plan (PPO)
- Aetna Medicare Essential Plan (PPO)
- Aetna Medicare Value Plan (HMO)
- Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
- Aetna Open Choice PPO
- Aetna PCP Coordinated POS Plan
- Aetna Quality Point of Service (QPOS)
- Aetna Select HMO
- Aetna Traditional Choice
- Aetna Voluntary Indemnity Group Plan
- Aetna Whole Health – Duke WakeMed WKCC
- Aetna/CVS Health
- Ambetter of North Carolina
- Blue Advantage
- Blue Medicare (HMO, PPO)*
- Blue Options (123, PPO, HSA)
- Blue Select
- NC State Employees Health Plan
-
*Duke HomeCare and Hospice does not participate in the plan.
- Cigna Behavioral Health (*Limited eligibility)
- Cigna Choice Plus
- Cigna Connect Individual Family Plan
- Cigna Open Access
- Cigna Open Access Plus
-
*Please call Cigna Behavioral Heath to see if the provider is participating in your plan.
- Duke Basic
- Duke Select
- Experience Health Medicare Advantage (HMO) Plan
- Humana Choice (PPO)
- Humana Choice - Medicare Advantage (PPO)
- Humana ChoiceCare - Medicare Advantage (PPO)
- Humana Gold Choice - Medicare Advantage (PFFS)
- Humana Gold Plus - Medicare Advantage (HMO)
- Humana Medicare Advantage Group Plan - NC State Retirees
- First Medicare Direct
- Medicare Part A
- Medicare Part B
- AmeriHealth Caritas North Carolina
- Carolina Complete Health
- Healthy Blue
- NC Medicaid Direct
- WellCare of North Carolina
- TRICARE Prime
- TRICARE Prime Remote
- TRICARE Select
- AARP Medicare Advantage Plan 2 (HMO-POS)
- AARP Medicare Complete (HMO, PPO)*
- AARP Medicare Complete Essential (HMO)*
- All Savers Alternate Funding
- All Savers Fully Insured
- United Healthcare (HMO, PPO, POS)**
- United Healthcare Charter/Charter Balance/Charter Plus
- United Healthcare Choice/Choice Plus
- United Healthcare Core/Core Essential
- United Healthcare Navigate/Navigate Plus/Navigate Balanced
- United Healthcare Option PPO
- United Healthcare Passport Connect Choice/Choice Plus
- United Healthcare Passport Connect Options PPO
- United Healthcare Select/Select Plus
- United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
- United Medical Resources (UMR)
-
*Duke HomeCare and Hospice and mental health providers do not participate with the plan.
-
**Duke Health does not participate in UHC plans on the Health Insurance Marketplace.
About Us
Duke Urgent Care Center is located on Hillandale Road, convenient to the Croasdaile Farm and Watts-Hillandale neighborhoods in Durham and to the rest of Durham and Durham County. Our urgent care center is adjacent to Duke Primary Care Croasdaile, and is in the same shopping center as the Duke Asthma, Allergy, and Airway Center, Triangle Heart Associates and Duke Cardiopulmonary Rehabilitation at Croasdaile.
Visit our urgent care doctors when your primary care provider is unavailable, or when your condition is non-life threatening and does not require emergency services.
Duke Urgent Care Croasdaile is located at 1821 Hillandale Road, convenient to the Croasdaile Farm and Watts-Hillandale neighborhoods in Durham
Preparing For Your Visit
Appointments are not required. Walk in or reserve your spot online to minimize your wait time in our clinic.
Accessibility Services
We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.
Interpreter Services
Free interpreter services can be provided for patients who prefer to communicate in a language other than English.
Video-remote interpretation devices are available at all Duke Urgent Care locations. If you require an on-site interpreter or another alternative, please make our staff aware upon your arrival.
Free Wi-Fi Available
Address
Parking
Free, convenient parking.
Public Transportation
Plan your trip to Duke Urgent Care Croasdaile through GoDurham bus route 1. The closest bus stop is Hillandale Rd at Croasdaile Crossing. If you have trouble accessing this route, visit GoDurham Access to check if you meet the ADA eligibility for Durham County’s accessible transit program.